Customer Service Week is a national event devoted to recognizing the importance of customer service, and honoring the people who serve and support customers with the highest degree of care and professionalism.
Each year thousands of companies across the United States and around the world celebrate Customer Service Week. They represent leading financial, healthcare, insurance, manufacturing, retailing, hospitality, communications, not-for-profit and educational organizations as well as government agencies and others. What unites them is their profound commitment to quality customer service. Join them in celebrating Customer Service Week.
– Customer Service Week Background

I work in customer service. While you may think this week is silly or just one more nonsensical pat on the back to people who get paid to do a job, then you have forgotten the value of good customer service.